Frequently Asked Questions (FAQ)
How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days within the United States. You'll receive a tracking number once your order ships.
Do you offer free shipping?
Yes! We offer FREE shipping on orders of $50 or more.
How do I track my order?
Once your order ships, you'll receive an email with your tracking number. You can also use our Track Your Order page to check your shipment status.
Can I cancel my order?
Yes. Orders can be canceled any time before they are fulfilled. Once an order has been shipped, it can no longer be canceled.
What is your return policy?
We offer a 30-day return policy from the date your order is delivered. Items must be unused and returned in their original packaging.
What payment methods do you accept?
We accept all major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and other secure payment methods available at checkout.
Is my payment information secure?
Absolutely. Every transaction is encrypted and securely processed through Shopify's trusted payment system. We do not store your payment information.
Do you ship internationally?
We currently ship to select countries. Shipping availability and rates are shown during checkout.
How can I contact customer support?
Email us anytime at:
everneststore033@gmail.com
We typically respond within 24 hours on business days.
What if an item arrives damaged or incorrect?
Please contact us within 7 days of delivery with your order number and photos of the item. We'll work quickly to provide a replacement or refund if your claim is approved.
Can I change my shipping address?
If your order hasn't been fulfilled yet, contact us immediately and we'll do our best to update it. Once an order has shipped, we cannot change the delivery address.
Why choose EverNest™?
We carefully select practical, high-quality home and lifestyle products designed to make everyday life easier. Every order is backed by secure checkout, responsive customer support, and our 30-Day Money-Back Guarantee.